Question 1

How long do your decals last in sunlight?

Accepted Answer

Our decals are built to survive harsh sunlight, rain, car washes, and everyday wear. Most customers see 2–5 years of durability depending on placement and care.

Question 2

Do you offer international shipping?

Accepted Answer

Yes, we offer international shipping! Untracked shipping is $5, and tracked shipping is $20. Delivery takes 2-6 weeks, depending on the country.

Question 3

How long does it take for my order to ship?

Accepted Answer

Most orders ship within 3–7 business days depending on order volume, conventions, holidays, or special drops.

Question 4

What should I do if my order is missing an item?

Accepted Answer

Got an order with a missing item? First, check your packing slip for a note stating the item will ship separately within 2–3 weeks. If there is no note included, please submit a contact form and we’ll get back to you as soon as possible.

Question 5

Are your decals waterproof?

Accepted Answer

Yes. All Send Calamity decals are waterproof and UV resistant, making them perfect for cars, water bottles, laptops, windows, and more.

Question 6

Can decals damage paint?

Accepted Answer

No. When applied and removed properly, decals should not damage factory paint. We still recommend removing them carefully and avoiding extremely old or damaged paint surfaces.

Question 7

Where is the best place to apply decals?

Accepted Answer

For the best results, apply decals to clean, smooth surfaces like windows, body panels, laptops, skateboards, or tumblers. Make sure the surface is dry and free of dust or oils before applying.

Question 8

Will I receive tracking information?

Accepted Answer

Yes. Once your order ships, tracking information will automatically be sent to the email used at checkout.

Question 9

What if my package arrives damaged?

Accepted Answer

If your order arrives damaged, contact us with photos of the package and damaged item within 7 days of delivery.

Question 10

How long does it take to receive a response after submitting a contact form?

Accepted Answer

Most messages receive a response within 1–3 business days depending on support volume and convention travel schedules.

Question 11

Are the skateboards rideable?

Accepted Answer

Yes. Our skateboards are made using real maple decks and can be ridden, but many customers also collect and display them as wall art pieces.

Question 12

Which conventions will Send Calamity attend?

Accepted Answer

Convention announcements are usually posted on our Instagram and social media pages before each event season.

Question 13

Can I pick up online orders at conventions?

Accepted Answer

At this time, convention pickup is not available for online orders. All website orders are shipped directly to the address provided at checkout.

FAQ

Frequently asked questions