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SHOPPING & RETURNS

Shopping Policy

At Send Calamity, every order is carefully packed and prepared to ensure your items arrive safely and in the best condition possible. Please review the information below regarding shipping times, processing, and delivery expectations.

 

Processing Times

Most orders are processed and shipped within 3–7 business days. During high-volume periods such as major product drops, holidays, or convention travel schedules, processing times may be slightly longer.

Once your order has shipped, tracking information will automatically be sent to the email provided at checkout.

 

Domestic Shipping

We currently ship throughout the United States using trusted shipping carriers. Delivery times may vary depending on your location, weather conditions, and carrier delays.

Orders over $50 USD may qualify for free shipping promotions when available.

 

International Shipping

Send Calamity ships to many international locations. International shipping times vary depending on destination country and customs processing.

Please note:

  • Customers are responsible for any customs fees, import taxes, or duties required by their country.

  • Delivery estimates for international orders are not guaranteed.

 

Split Shipments & Preorders

Some orders may ship separately depending on product availability or preorder status.

If an item from your order is expected to ship later, a note will typically be included with your package or listed on the product page.

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Lost or Delayed Packages

Once a package has been handed to the shipping carrier, delivery times are outside of our direct control. However, if your package appears lost or significantly delayed, please contact us through our Contact page and we’ll do our best to assist you.

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Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Send Calamity is not responsible for orders shipped to incorrectly entered addresses. If you notice an address mistake, contact us as soon as possible before the order ships.

Questions

If you have any questions regarding your shipment or order status, please submit a message through our Contact page and our support team will get back to you as soon as possible.

Return & Exchange Guide

At Send Calamity, we strive to ensure every order arrives safely and meets your expectations. Please review our return, exchange, and refund policies below before placing an order.

 

Order Cancellations

Orders may only be canceled or refunded if they have not yet shipped.

Once an order has been marked as shipped, it is no longer eligible for cancellation or refund.

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Returns & Exchanges

Due to the nature of our products and limited-run designs, we generally do not accept returns or exchanges unless:

  • the item arrives damaged

  • the wrong item was received

  • or there is a verified issue with the order

If there is a problem with your order, please contact us through our Contact page within 7 days of delivery and include:

  • your order number

  • photos of the issue

  • and a description of the problem

 

Lost or Missing Packages

If a package is marked as delivered or shipped but does not arrive, Send Calamity does not guarantee refunds.

However, we understand shipping issues can happen, and we may be able to assist with a replacement or reshipment depending on the situation.

Please note:

  • reshipping fees may apply

  • shipping costs are non-refundable

  • replacement eligibility is determined case-by-case

 

Damaged Items

If your order arrives damaged, contact us within 7 days of delivery with photos of the damaged item and packaging. We will review the issue and work toward a solution as quickly as possible.

 

Incorrect Shipping Information

Customers are responsible for entering the correct shipping address during checkout.

Send Calamity is not responsible for packages shipped to incorrectly entered addresses provided by the customer.

 

Questions

If you have questions regarding your order, please submit a message through our Contact page and our support team will get back to you as soon as possible.

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